Privacy Policy
Latest update: August 21, 2025
At TripArc (USA) Inc and TripArc Inc. (together, “TripArc,” “we,” “us,” or “our”), we have a strong commitment to providing excellent service to all of our customers and visitors of our Websites, including respecting your concerns about privacy. We want you to understand what information we collect, and how we use and share it. That is why we encourage you to read this Privacy Policy before using our Websites.
We primarily collect personal information through our Websites to manage our business relationship and process employment applications. Your personal information may be shared, including outside of your region, to authorized third parties in order to accomplish these purposes. You may have the right to access the personal information that we hold about you, request its correction, and revoke your consent to its use.
For more details on how we collect, use, and share personal information, we invite you to review our responses to frequently asked question, below.
If you are a resident of California or Nevada, please see the sections specific to those jurisdictions at the end of this Privacy Policy.
What is this Privacy Policy and what does it cover?
What information do we collect and how?
Why do we collect your information?
How do we share your information?
How do we transfer your information?
How do we secure and keep your information?
What are your rights regarding your information?
Children’s privacy
How to unsubscribe to marketing communications?
How will you know if this Privacy Policy has changed?
How to contact us?
For Nevada Residents
For California Residents
1. What is this Privacy Policy and what does it cover?
This Privacy Policy applies to our websites at https://www.trip-arc.com/ (the “Website”), any applications you made to join our team, and any interactions with us by any means (together, “Services”).
If you click through to links to third parties’ websites, applications from our Services, this Privacy Policy does not apply to such external services. It is always a good idea to read their privacy policies to understand what they do with your information.
This Privacy Policy is incorporated into TripArc's Terms of Use. To the extent permitted by applicable law, the limitations of liability set forth in the Terms of Use apply equally to this Privacy Policy.
2. What information do we collect and how?
When using our Services, we may ask you to provide us with your information, including identification information that may be used to contact or identify you. You hereby agree that the information you provide to TripArc is correct; otherwise, it is possible that we will be unable to provide you with products or services. Please see the table below for more details on the information we collect.
Category | Examples | Means of Collection |
---|---|---|
Identification Information | Name, address, phone number, email address, and other information you freely submit to us. | We collect this information when you fill in a form on our Websites, when you otherwise provide it to us, or when it is legally provided to us by trusted third parties. This information allows us to provide and improve our Services, send you marketing communications, promotions, and other administrative or other information that may be of interest to you. |
Technical Information | Date, time and duration of your visits on our Websites, the pages viewed and links clicked on our Website, your language preferences, browser type and version, browsing history, web pages that redirected you to our Website, your Internal Protocol address, if you use a computer to access our Service, the type of computer you use, if you use a mobile device to access our Service, the type of mobile device you use, your mobile device unique ID or serial number, mobile advertising identifiers, information about screen size of your mobile device, your mobile operating system, location information, any other diagnostic data, and other mobile-device or computer related information. | We collect this data using cookies and pixels on our Websites, including those provided by trusted third parties who collect it on our behalf (such as Google Analytics, Facebook Pixel, Hubspot, Sitefinity, Zoominfo, or Smartlook) This information allows us to compile aggregate data about traffic and interactions on our Websites in order to improve the experience and tools on our Websites and to provide customized website experiences to our users. |
Account Information | Your account and related account details, including email address, password, devices registered, account status, and other information that you freely submit during the account sign-up process | We collect this information when you sign up for an account, interact with your account, or when it is legally provided to us by trusted third parties. This information allows us to administer your account and improve the quality of our Service. |
Preferences & Inquiry History | Personal preferences and feedback regarding your experience with or opinions on our Services, or information about travel plans, interests, preferences, or other information you freely submit to us. | We collect this information when you fill in a form, complete surveys, when you otherwise provide your preferences and feedback to us, or when it is legally provided to us by trusted third parties. This information allows us to improve the quality of our Service. |
Professional Affiliations & Transactional Details | Agency, agency address and contact details (including email and phone number), professional affiliations, company domain, areas of expertise, years in business, current and past employment information, salary, income, travel sales, and other information you freely submit to us. | We collect this information when you fill in a form, complete surveys, when you otherwise provide your feedback to us, or when it is legally provided to us by trusted third parties. This information allows us to improve the quality of our Service. |
Financial & Payment Information | Payment information (e.g. name, billing address and payment card details), and other financial information you freely submit to us. | We collect this information when you make purchases with us, or when you otherwise provide it to us This information allows us to process transactions on your behalf. |
Traveler Information | Passport number, driver’s license or other government-issued identification number, date of birth, gender, arrival and departure locations and times, airline, hotel or car rental information or frequent loyalty numbers, known traveler and global entry number, other related travel information, and other information you freely submit to us. | We collect this information when we assist you with your travel plans, when you otherwise provide it to us, or when it is legally provided to us by trusted third parties. This information allows us to facilitate travel bookings for you, recommend travel advisors, and otherwise provide travel-related support. |